Uber

Launching a zero to one GTM. As a Global Product Marketer at Uber, I worked on one of the most significant end-to-end product marketing initiatives of my career, which completely re-shifted what it means to earn on the Uber platform. While challenging me to pivot mid-project based on new insight and market changes.

Introduction

As a Global Product Marketing Manager at Uber, I was able to showcase the power of end-to-end product marketing in driving innovation and success. The WorkHub project exemplifies how being involved from the earliest stages of product development through to launch can lead to transformative outcomes.

  1. In today's fast-paced tech landscape, the role of a Product Marketing Manager has evolved beyond traditional boundaries. Being a "full stack" or end-to-end PMM means engaging with the product lifecycle from inception to market penetration. This approach allows for a deeper understanding of user needs, more effective messaging, and ultimately, a more successful go-to-market strategy.

  2. The WorkHub project at Uber demonstrates how early involvement in the product research and development process can significantly impact the final product and its market reception. By participating in the initial discussions, asking critical questions, and conducting comprehensive research, I was able to:

    1. Influence the product roadmap based on user insights

    2. Develop more resonant value propositions

    3. Create a cohesive narrative that aligned all stakeholders

    4. Craft a go-to-market strategy grounded in user needs and market realities.

  3. This end-to-end approach not only led to a successful product launch but also resulted in exceeding engagement targets and earning internal recognition (especially through unexpected changes externally). The following case study details how this global project unfolded, highlighting the critical role of comprehensive product marketing in driving innovation and success in a dynamic, global marketplace.

Challenge

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Solution

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Conclusion

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